Refund Policy

Refundability is determined by the ticket’s fare rules, including whether the fare is refundable or non-refundable, the cancellation deadline, and any airline penalties or restrictions.

If the airline cancels a flight or makes a qualifying significant schedule change, the passenger may be eligible for a refund or alternative arrangements, depending on the airline’s policy and applicable law.

For voluntary cancellations, any refund or travel credit depends on the fare conditions. Airline cancellation fees, penalties, and fare restrictions may reduce or eliminate the refundable amount.

Global Air Fare service fees are separate from the airline fare and airline charges. Service fees compensate us for work already performed and may not be refundable once assistance or processing has begun, except where required by law.

Approved refunds are normally returned to the original payment method. Timing depends on the airline, ticket provider, bank, card network, and payment method, and may extend beyond the airline’s initial approval date.

Before confirming eligibility or an amount, our agent must verify the booking reference (PNR), e-ticket status, and applicable fare rules in the reservation system. No refund is guaranteed until the airline or ticket provider approves it.